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Enterprise data ontology

Understand your operations through connected data.

Assets and tasks. Products and orders. Teams and documents. An ontology defines what your data means and how it connects, helping you understand related information together.

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What is an ontology?

An ontology is a shared blueprint for describing real-world objects and relationships in data. It defines what an object means, which properties describe it, and how it relates to others. In a business, that can include products, equipment, customers, documents, teams, and processes.

Objects

What does the model represent?

Define the types and meanings of the objects that matter: products, equipment, people, teams, documents, or activities.

Properties

Which information describes them?

Specify information such as location, quantity, status, and time.

Relationships

How do the objects connect?

Describe which equipment supports a task, which products belong to an order, or which documents provide evidence for an activity.

Definitions

Which meanings and conditions are shared?

Agree what completion means, how objects are distinguished, and when relationships apply so teams interpret data consistently.

Different industries. The same modeling approach.

The objects and relationships you model depend on the work you want to improve. Ontologies can support asset operations, supply management, projects, and organizational knowledge.

Examples across workflows

Manufacturing & quality

Which batch exceeds the inspection limit?

Defect rate by production lot

Inspection limit 3%

  1. Lot A
    1.2%
  2. Lot B
    1.8%
  3. Lot C
    4.6%
  4. Lot D
    1.4%
0%3%6%
Review lot C’s process and inspection recordsProduction lot → process → inspection criteria
Products & supply

Which product needs more stock to meet orders?

Quantity by product (units)
AvailableRequested
  1. 200Available
    180Requested
    Product A
  2. 120Available
    180Requested
    Product B
  3. 240Available
    200Requested
    Product C
Product B needs another 60 unitsProduct → stock & arrivals → customer orders
Projects & operations

How does a longer review affect the handover?

Task schedule (June)

Contract handover Jun 18

  1. Review
    10-13
  2. Revise
    13-19
  3. Approve
    19-21
  4. Handover
    21-22
10141822
Review revisions, approval, and contract termsContract dates → tasks → review & approval
Explore more workflows and connection criteria
Data to connect and questions to explore
WorkData to connectConnection criteriaQuestions to explore
Asset operationsData to connectAsset registers · schedules · inspectionsConnection criteriaAsset IDs · task subjects · timeQuestions to exploreWhich records describe this asset and its related work?
Process & qualityData to connectProcess records · production history · inspectionsConnection criteriaProcess steps · production lots · quality criteriaQuestions to exploreWhich process and production lot does this result belong to?
Products & supplyData to connectCatalogs · supply records · stock · ordersConnection criteriaProduct IDs · supply links · stock allocationsQuestions to exploreWhich orders should we review when supply changes?
Projects & contractsData to connectContract terms · project schedules · deliverablesConnection criteriaContract IDs · milestones · acceptance criteriaQuestions to exploreWhich terms and acceptance criteria apply to this deliverable?
Teams & knowledgeData to connectTeams · processes · policies · documentsConnection criteriaRoles · activity types · applicable versionsQuestions to exploreWho owns this work, and which guidance applies?

Production has slipped. Which orders need attention?

Connect production schedules, stock, and customer orders to see how a delayed task affects shipments and which responses to consider.

Industrial module shipping planUse case example

Which orders use stock, and which depend on production?

60 modules in stock are allocated to an existing order. Another 180 in production are allocated to two customer orders. A delay affects the orders waiting for that production batch.

Available stock60 units

Stock records

In production180 units

Production schedule

Industrial moduleLinked by product
Existing shipmentShips from 60 units in stock
Orders awaiting production
Hanbit customer order120 units
Mirae customer order60 units

A two-day production delay affects two shipments.

The module batch now finishes on June 20 instead of June 18. The next available shipment is June 21, so the two orders due to ship on June 19 need a deadline review.

Orders to review
2 orders
Allocated production
180 units
Shipping delay
2 days
Compare production and shipping dates
  1. 6/17Schedule review
  2. 6/18Original completion
  3. 6/19Promised shipping
  4. 6/20Revised completion
  5. 6/21Revised shipping
Affected orderQuantityShipping datesTeam to consult
Hanbit customer orderQuantity120 unitsShipping datesJun 19 → Jun 21Team to consultSales & logistics
Mirae customer orderQuantity60 unitsShipping datesJun 19 → Jun 21Team to consultSales & logistics
Connected recordsStock recordsProduction scheduleCustomer orders

Reschedule shipping, or check stock elsewhere?

180 modules due to ship on June 19 are affected by a production delay. Review order terms and stock allocations before choosing a response.

ResponseWhat to checkTeams involved
Reschedule shippingWhat to checkJune 21 shipping availability and customer deadlinesTeams involvedSales & logistics
Check other stockWhat to checkThe same product in other warehouses and existing allocationsTeams involvedInventory & logistics
Consider a partial shipmentWhat to checkAvailable quantities and the contract’s partial-delivery termsTeams involvedSales & production

Criteria for the decision

  • Product identity
  • Existing allocations
  • Partial-delivery terms

What can connected maintenance data tell you?

Asset status, maintenance schedules, and procedures may live in separate records. An ontology defines how assets and maintenance work relate, so you can review the condition, responsible team, and relevant procedure together.

Connecting maintenance information
  1. 1Records live separately

    Asset register
    Asset
    Cooling unit
    Condition
    Inspection needed
    Work schedule
    Task
    Routine inspection
    Asset
    Cooling unit
    Team
    Operations team
    Work guidance
    Document
    Inspection procedure
    Applies to
    Routine inspection
  2. 2Ontology defines the relationships

    Inspection task
    What is inspected
    The target asset
    Who is responsible
    The responsible team
    Which procedure applies
    The inspection guidance

    Define what ‘inspection complete’ means so teams interpret the same status consistently.

  3. 3Review the information together

    What do we need to inspect the cooling unit?

    • Asset and conditionCooling unit · inspection neededAsset register
    • Responsible teamOperations teamWork schedule
    • Applicable procedureInspection procedureWork guidance

How does ontology differ from related technologies?

An ontology defines meanings and relationships. It can work alongside knowledge graphs that connect facts, RAG that retrieves document evidence, and digital twins that reflect real-world conditions.

TechnologyWhat it doesExample at work
OntologyWhat it doesDefine what objects mean and how they relate.Example at workDefine how an inspection relates to an asset, a responsible team, and applicable guidance.
Knowledge graphWhat it doesRepresent actual records as connected facts.Example at workExplore the inspections, responsible team, and maintenance history connected to a cooling unit.
RAGWhat it doesRetrieve relevant material to support an AI answer.Example at workAnswer ‘How should this asset be inspected?’ using the relevant procedure document.
Digital twinWhat it doesReflect changes in real assets or processes through data and models.Example at workUse a cooling unit’s measurements and operating status in a model to explore changes and their effects.

How does ontology relate to a digital twin?

A digital twin represents real objects or operations through data and models that reflect changes in reality. An ontology can supply shared meanings and relationships within that representation.

Three elements of a digital twin
  1. Meanings and relationships

    What is represented and how it connects

    The shared model an ontology defines
  2. Data from reality

    How status, history, and measurements update

    Data connections and update design
  3. Analysis and use

    Which questions and scenarios to evaluate

    The analysis, prediction, or simulation models needed

Start with the work you want to improve.

Start with what you need to understand and which decisions you want to support. Then identify the objects and data those questions require.

  • Work and expected results

    Describe the questions and results you need, such as understanding status, tracing dependencies, or finding evidence.

  • Objects and data

    Review the objects involved, their data sources, identifiers, and how records change.

  • Relationships and definitions

    Work with domain owners to define connections and agree what terms and states mean.

  • Access and operating environment

    Review access permissions, integration scope, internal-network needs, and how the model will be used.

What should your organization connect?

Tell us about the work you want to improve and the data you use, whatever your industry or data format. We can explore the objects, relationships, and adoption scope together.

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Before you adopt an ontology

What is an enterprise data ontology?
It is a shared model for describing real-world objects and relationships in data. It defines meanings, properties, and connections for products, assets, people, teams, documents, or activities. It is not limited to one industry or data format.
Why do companies describe ontology differently?
The core concept is a model that defines object meanings and relationships. Some products use the term more broadly to include data integration, analytics, AI, and operational actions. Evaluate both the model and the capabilities a particular implementation provides.
Are ontology and digital twins the same thing?
An ontology defines object meanings and relationships. A digital twin uses data and models to reflect real objects or operations as they change. An ontology can provide its shared model; data updates, analysis or simulation, and operational connections also need design.
How can ontology work with RAG?
RAG retrieves material to support an answer, while an ontology defines the meanings of the objects and relationships that material describes. Together, they can provide document evidence and context across systems.
How is it different from a knowledge graph?
An ontology specifies how objects and relationships are described. A knowledge graph represents actual objects and connected facts as a graph. It can use ontology definitions to connect data consistently.
Which data can we evaluate?
Start with data relevant to your workflow, such as documents, drawings, business-system records, operational history, or measurements. Data meanings, identifiers, quality, and access determine connection methods and usage scope.
Can we discuss an internal-network deployment?
For internal-network requirements, we review data access, processing, and existing infrastructure. Ontology adoption is scoped around the systems involved, operating requirements, and security needs.

Related insights

What is an enterprise data ontology?Objects, properties, relationships, and a document/ERP exampleOntology, knowledge graphs, and RAGTheir roles and how they work togetherPrepare for ontology adoptionReview goals, data, and relationships
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